POLICIES & PROCEDURES

Operating a business smoothly and efficiently requires policies and procedures that define the “whys” and “hows” of accomplishing day-to-day tasks. The policies communicate an organization’s culture, values, and philosophy and set parameters for decision-making. The procedures provide the step-by-step instructions on how to carry out the policies. Both are indispensable for operational efficiency. Some policies and procedures need to be tailored to the particular business based on the industry it does business in, the nature of its workforce, or other factors. Other policies and procedures are fairly standard, and for these the wheel shouldn’t be invented.

Policies and Procedures Review and Management

Many organizations have operational policies and procedures in place but sometimes there are gaps or inconsistencies among business units, offices, or facilities. On Point will conduct a review of existing policies and procedures to identify any holes that should be filled and help in addressing any deficiencies. On Point’s standardized policies and procedures will work for most organizations. For those organizations that operate in a regulated industry, On Point works closely with the organization’s management team and outside advisors, including legal counsel, to develop customized policies and procedures to aid legal compliance. On Point will manage periodic updates to an organization’s policies and procedures and assist in rolling them out to employees at all offices and facilities, including to new hires as part of the onboarding process.

Policies and Procedures Library

Policies and procedures need to be readily accessible to those who are expected to follow them. Many times an online library of searchable documents is desirable. If that fits your organization, On Point’s cloud-based policy and procedure portal is a significant resource. But sometimes an organization needs or wants paper policy and procedure handbooks. Whether the policies and procedures are in paper or electronic format, On Point can compile the policies and procedures and manage their distribution, access, storage, and periodic updating.

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